Welcome to Bestaay.com. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our site, booking a room, or interacting with our platform, you agree to be bound by these Terms.

1. BOOKINGS & RESERVATIONS
All bookings made through Bestaay.com are subject to availability. Once confirmed, you will receive a booking confirmation via email or SMS. We reserve the right to cancel or refuse bookings at our discretion in case of fraudulent or suspicious activity.

2. CHECK-IN / CHECK-OUT POLICY

• Standard check-in time: [Insert time]

• Standard check-out time: [Insert time]
  Early check-in or late check-out is subject to availability and may incur additional charges.

3. CANCELLATION & REFUND POLICY

• Cancellations must be made as per the specific hotel or room policy.

• Refunds (if applicable) will be processed within [Insert time, e.g., 5-7 business days].

• No-shows or last-minute cancellations may not be eligible for refunds.

4. GUEST RESPONSIBILITY
Guests are expected to maintain decorum and respect property rules during their stay. Any damage caused to the property or its belongings will be the guest’s responsibility and charged accordingly.

5. PAYMENT TERMS
All rates are quoted in INR and may include applicable taxes. Payment can be made via secure online methods. We do not store credit/debit card information.

6. WEBSITE USAGE
You agree to use Bestaay.com only for lawful purposes. You must not misuse the site, attempt unauthorized access, or engage in any activity that may damage or interfere with the website or its users.

7. INTELLECTUAL PROPERTY
All content on Bestaay.com, including logos, images, text, and design, is the property of Bestaay or its partners. Reproduction, distribution, or commercial use of any content is prohibited without prior written consent.

8. PRIVACY
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. LIABILITY DISCLAIMER
Bestaay.com is not liable for any direct, indirect, or incidental damages arising from your use of the site or services. We are not responsible for issues arising from third-party services, vendors, or technical errors.

10. CHANGES TO TERMS
We may update these Terms at any time. Changes will be posted on this page, and your continued use of the website will mean you accept the updated Terms.

11. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bhubaneswar, Odisha.

12. CONTACT US
If you have any questions about these Terms, please contact:

Email: support@bestaay.com
Phone: [Insert phone number]
Address: [Insert business address]